用户协议

Cambly Inc.

用户协议

最新更新时间：【2020.12.10】

欢迎来到Cambly Inc.（以下称“Cambly”、“我们”、“我司”或“我们的”），感谢您使用我们的应用和网站！我们通过实时视频聊天辅导课程（以下称“教学服务”）把想学习一门外语的人士（以下称“学生”）与能够帮助他们学习的母语人士（以下称“教师”）联系起来。本《用户协议》（以下称“本协议”）适用于教师和学生（如果学生是未成年人或13岁以下的儿童，则本协议适用其家长或法定监护人）（以下统称为“用户”、“您”或“你方”），不论是通过我们的网站（cambly.com和kids.cambly.com）（以下称“网站”）进行教学，还是通过Cambly或Cambly Kids移动设备应用程序（以下称“App”，与网站一起，统称“本平台”）进行教学。

请仔细阅读本协议。本协议规定，您与Cambly之间的几乎所有争议，均通过有约束力的仲裁方式解决；并且包括集体诉讼弃权和陪审团审判权（详情见下文《仲裁与集体诉讼弃权》。订立本协议，即表示您放弃向法院起诉、让陪审团审理您权利主张的权利，放弃参与集体诉讼的权利，放弃通过此类方式解决上述争议的权利。更多详情，请参见该部分规定。

请全面审查本协议。访问平台或在平台注册账户，即表示您确认您已阅读、理解本协议，并同意接受本协议的约束，包括本协议中仲裁、集体诉讼方面的规定（必要时），以及视频录制方面的规定；同时，也表示您也让您的继承人和受让人接受本协议的约束。如果您代表某组织或实体接受本协议，您声明并保证您受权代表该组织或实体接受本协议，有权使其接受本协议约束（在这种情况下，本协议中提及“您”及“您的”时，即指该组织或实体，本句话除外）。

如果您不同意本协议的所有条款，请您停止访问或使用本平台。

• 资格

您使用本平台的条件是，您能够与Cambly订立有约束力的合同，并且遵守本协议以及各类适用的国际、国家、州和地方的法律法规。

如果您是学生，您应表明您已年满13周岁（如果您在美国），或您已年满16周岁（如果您在西班牙以外的其它欧盟国家），或您已年满14周岁（如果您在西班牙或韩国）（以下简称“最低年龄”）。如果您是最低年龄以上的学生，但未达法定成人年龄，那么，您能在您的家长或法定监护人已经向Cambly核实同意并接受本协议的前提下使用本平台。

如果您是教师，您应表明您已年满18周岁。

如果您之前已被Cambly禁止访问或使用本平台，那么，您现在不能访问或使用本平台。

• 附加条款和指南

教师附录：《教师附录》以引用的方式编制到本协议中。教师访问、注册或通过其它方式使用本平台时，适用《教师附录》的规定。

指南：使用本平台时，您还必须遵守我们额外发布的适用特定服务、优惠及特色功能的相关指南或规则（统称“指南”）。所有此类指南均通过引用的方式编制到本协议中。如果您以学生的身份使用Cambly Kids平台和教学服务（简称“Cambly Kids”），则《Cambly Kids儿童隐私政策》也会编制到本协议中。注意：使用Cambly Kids时，《Cambly Kids儿童隐私政策》和《Cambly隐私政策》同时适用于Cambly Kids网站上的某些页面或成人使用的功能，如需要获得家长同意的情形。

• 数据隐私

隐私政策：《Cambly隐私政策》编入到本协议中。请仔细阅读该政策中有关您个人信息的采集、使用和披露方面的详细内容。

教师和数据管理者：在教师提供教学服务、学生接受教学服务过程中，教师会收到学生的部分个人数据。本条（第3条）所使用的“个人数据”这一术语，其含义参见相关数据保护法中的定义【如：《一般数据保护规定》（EU 2016/679号法规）】。教师同意，对于依照本协议所取得的各类个人数据，作为数据管理人将独立遵守《一般数据保护规定》的有关规定；作为业务主体将遵守《加利福尼亚州消费者数据隐私法》的有关规定。

• 修改

Cambly可能会随时对本协议进行修改（以下称“变更”）。Cambly通过平台用户界面或与您账户相关的电子邮件地址发出变更通知后，如果您选择加入或明确表示同意变更或编入变更的协议版本，则该通知对现有用户立即生效，除非本协议有其他明确规定。如果您发出书面通知，告知不接受我们拟做的变更，或拒绝明确表示同意接受我们拟做的变更，那么，Cambly可以解除本协议，并终止您的本平台使用权。

• 账户的注册和使用

学生注册：本平台允许学生发出请求，参加某位教师的某节视频课程，就其选择的语言学习和练习会话技能（以下称“课程”）。要访问我们的教学服务参与相关课程，您必须通过本平台注册并创建一账户。注册时，您需要做到以下几点：（1）创建一个特有的用户名，并设置密码；（2）提供一个电子邮件地址；（3）注明您当前所居住的国家或地区；（4）注明您的母语；（5）注明您打算练习的语言；（6）注明您的性别。注：由于我们是通过第三方支付系统来接收和处理付款的，所以，Cambly不会获取访问您的付款卡信息。

教师注册：为了能够利用本平台向学生提供教学服务，教师必须通过App或网站注册并创建账户。做为注册流程的一部分，我们要求教师做到以下几点：（1）创建一个特有的用户名，并设置密码；（2）提供一个电子邮件地址；（3）注明您当前所居住的国家或地区；（4）注明您的母语；（5）注明您提供服务时希望使用的语言；（6）注明您的性别；（7）注明您的PayPal账户；（8）注明您已年满18周岁。

注册的准确性：您确认您所提供的信息始终是真实、准确、实时、完整的。您同时也同意对此类信息保密，保持准确，并及时更新。

密码：注册时，您需要提供密码。您本人要对自己的账户和密码的保密性负责，限制他人访问您的电脑；您同意对您账户的所有行为承担责任。如果您有理由认为您的账户已经不再安全（例如：您的账户或密码遗失、被盗或被非法披露、使用等），您应立即通知Cambly。由于您的账户被非法使用，致使Cambly或他人产生损失的，您可能要对此负责。

个人使用：Cambly的账户只能由注册该账户的用户使用，除非本协议另有规定。学生购买的课时，只能由该账户中的学生使用。您同意不会与他人共享您的用户名和密码，也不会允许任何他人访问或使用您的Cambly账户。任何情况下，教师都不得允许他人使用自己的账户来提供服务。

• Cambly是一家市场供应商

您应该知道，Cambly本身并不提供教学服务。Cambly只是提供一个在线市场，把学生和教师联系起来。

教师是独立的承包商：您已知晓，教师是独立的承包商，开展独立的商事业务，是利用本平台向学生提供教学服务的独立商务企业。Cambly不是任何教师的雇主或共同雇主，也不是同教师一起设立的综合企业或独立企业。您承认并同意，Cambly不对教师提供的任何工作、服务的范围、性质、质量、特色、时间或地点承担任何责任，也不控制或参与这些活动；这包括隶属于教师的雇员、独立承包商身份或其它身份的个人提供的相关工作或服务。学生进一步确认、声明并保证，在本协议整个有效期内，会始终将教师视为独立的承包商，不会采取任何与该属性不一致的措施。Cambly没有任何义务确保所有课程都让学生满意。

教师提供的材料：您已理解，除非学生和教师之间另有特别约定，教师会向学生提供开展教学服务所需的所有设备、工具、材料和劳力；本协议下，Cambly不会提供开展教学服务所需的任何设备、工具、材料和劳力。尽管如此，Cambly会同时允许学生和教师访问本平台，以便获得有用的、可选的支持性资源和材料。

• 规则和禁止规定

您不得有下列行为：

• 为任何非法目的或本协议禁止的目的访问、使用本平台；
• 以可能会损害本平台的方使用本平台，使本平台瘫痪、过载，或者干扰本平台其他用户；是否会造成此类后果，完全由我方自行裁定；
• 通过各类手段故意干扰或损害平台的运行或其它用户对平台的使用，包括上传或以其它方式传播病毒、蠕虫或其它恶意代码等；
• 以删除、绕开、禁用、损坏等方式干扰本平台安全相关的任何功能；这类功能主要是为了防范或限制通过本平台使用或拷贝相关内容，或强制限制对平台的某些使用行为；
• 企图通过黑客攻击、破解密码等手段或其它各类手段，非法访问本平台或其任何部分、与平台连接的其它账户、计算机系统或网络，干扰或企图干扰平台的正常运行或平台上开展的任何活动；
• 通过非本平台提供的方法获取或试图获取任何材料或信息；
• 未经我方明确书面同意，出于任何目的，使用机器人、蜘蛛、爬虫等自动手段访问本平台；绕开我方的机器人排除标头或我方使用的防止或限制访问本平台的其它措施；
• 未经我方明确书面同意，使用Cambly的任何商标、形象标识或Cambly的其它材料，包括通过框架技术或通过“隐藏文本”元标签；
• 以任何方式或形式修改本平台，或使用修改过的本平台版本，包括（但不仅限于）为非法访问本平台之目的修改或使用；
• 创建多个账户，未经授权使用他人账户，冒充他人或单位；伪造或操纵标头或标识符，掩盖本平台传送的相关内容的出处；
• 以任何方式侵犯任何第三方的版权、商业秘密或其它权利，包括隐私权和形象权；
• 向他人发送垃圾信息；
• 未经Cambly书面同意，发布广告或进行任何商业宣传；
• 参与诽谤、污蔑、辱骂、威胁、骚扰、仇恨、猥亵、攻击、羞辱他人（以公开或其它方式）的行为或发布有此类情形的内容，或者违反法律、侵犯Cambly或任何第三方的权利；
• 未经他人明确授权和许可，分享他人隐私性质或个人身份的信息；
• 企图间接从事上述任一活动。

如果您是学生，您还须同意，您参加课程的唯一目是学习或练习语言技能。如果您是教师，您还须同意，仅为向学生教授语言技能之目的授课。

• 用户内容

我们允许您在本平台上提交、发布、上传、传送、链接、展示或以其它方式提供（以下统称“发布”）信息、文本、图表、图片、音频、视频、帖子、评论、设计、发明或其它材料（统称“用户内容”）；其他用户可能会看到或看不到您的用户内容。您保留您在本平台上发布的用户内容的所有知识产权的所有权。

在本平台上或通过本平台发布用户内容，即表示您授予Cambly一个全球性的、不可撤销的、永久的、非排他性的、可转让的、免版税的许可（同时也授予Cambly再许可的权利）。据此，Cambly可以为其自身业务之目的或根据法律或相关法律程序的要求，采用当前已知或将来开发的方式或媒介，使用、拷贝、复制、处理、改编、修改、发布、传送、展示、传播此类用户内容，或通过其它方式利用此类用户内容。为了清楚起见，特此说明授予Cambly的许可在本平台或您的账户终止后仍然有效。

尽管Cambly在用户内容方面获得了许可，为避免产生疑问，在此确认，我们对您个人数据（包括用户内容中包含的任何数据）的使用和保留也适用《Cambly隐私政策》。您声明、保证并同意，您有权授予我方本条所述之许可，使我方可以使用您发布的任何用户内容。您同意，您的这项许可授予其他用户（如学生或教师）权利，使他们可以借此在参与平台活动时在本平台功能允许的条件下访问、使用您的用户内容。

您应对您自己的用户内容以及发布行为和发布后果承担责任，并且您同意，对于您在线分发和发布您的用户内容这一行为，我们仅是起到一个被动传输的作用。您应该理解，Cambly并不控制用户内容，也不对用户内容负责。通过使用本平台，您也可能看到其他用户的用户内容，这些用户内容可能是具有攻击性、不雅、不准确、具有误导性或在其它方面是令人反感的内容。发现有不当行为时，您可以通过[e-mail]向Cambly写信举报。同时也请注意，用户内容可能会存在排版问题或其他意外错误，也可能不准确。

如果您发布的任何用户内容违反本协议，或我们认为该用户内容因任何原因会引起异议，Cambly保留以下权利：自行决定从本平台上删除或禁止访问此类用户内容的权利，随时暂停或解除您的账户，按照横平法或其它法律寻求任何其它法律救济或补救。您同意，Cambly保留监测用户内容的权利（但Cambly没有监测用户内容的义务）；您理解，检查您的用户内容，并确保您的用户内容准确且符合您在本协议中的声明和保证，这完全是您自身的责任。

Cambly保留访问、读取、保存和披露任何信息的权利，如果我们合理地认为对于下列情形是必要的：（1）满足相关法律、法规、法律程序的规定或政府要求；（2）强制执行本协议，包括调查潜在的违约问题；（3）监测、防范或以其它方式解决欺诈、安全或技术问题；（4）响应客户支持方面的请求；或（5）保护Cambly及其用户和公众的权利、财产和安全。

• 平台使用许可

在您遵守本协议条款的前提下，Cambly授予您有限的、非排他的、不可转让的、不可再许可的、可撤销的、访问和使用本平台的许可。据此，Cambly向您提供的许可仅用于您的个人、非商业用途，并且仅与您访问和参与本平台相关，仅以符合适用于您或您使用本平台的所有法律要求的方式使用，包括数据安全和数据隐私方面的规定，如《Cambly隐私政策》中的规定。Cambly可以完全自行决定随时撤销该许可。许可撤销后，您必须立即销毁从平台下载或通过其它方式从平台获取的所有资料，以及此类材料的所有副本，无论是根据本协议做出的，还是根据其它方式做出的。

除本协议中明确允许之外，您不得使用、复制、改编、修改、散布、许可、出售、转让、公开展示、公开表演、传输、播放、广播或通过其它方式利用本平台或其中的内容，不可基于本平台或其中内容制作衍生作品或流媒体。平台以及平台中可用的内容，是按原样提供给您的。如果您为个人使用目的，从平台上下载或打印了相关内容，您必须保留其中的版权和其它所有权声明。除本协议中明确授予的许可和权利外，本协议并未以暗示或其它方式根据Cambly或其许可人拥有或控制的任何知识产权授予您任何许可或权利。

• 所有权和专有权

平台为Cambly所有，由Cambly运营。本平台上的各类视频、内容、可视界面、信息、图表、设计、汇编、计算机代码、产品、软件、服务以及所有其它元素（统称“Cambly材料”），受美国版权、商业外观、专利、商标法、国际公约及知识产权和专有权方面等相关法律的保护。所有Cambly材料，均为Cambly及其子公司、附属公司和/或第三方许可人的财产。所有商标、服务标志和商号均为Cambly、及其附属机构和/或第三方许可人专有。您同意，除非Cambly明确授权，不会出售、许可、分发、复制、修改、公开放映或展示、传播、出版、编辑、改编、非法使用Cambly材料，不会通过Cambly材料创作衍生作品。

您就本平台提出的任何反馈、意见、问题或建议（统称“反馈”），完全是自愿的。我们可以自由使用此类反馈、意见和建议，且不需要对您承担任何义务。向我们提供反馈，即同时也表示，（1）您同意，我们对反馈不承担任何明示或默示的保密义务；（2）您明白，我们可能已经有了与反馈问题类似的方案，正在考虑或正在开发；（3）您授予了我们不可撤销的、非排他的、无使用费的、永久的、全球性的许可，我们可以据此使用、修改、发布、传播您的反馈内容，通过您的反馈内容创作衍生作品，或将反馈内容进行再许可；（4）您自己不可撤销地放弃同时也让他人不可撤销地放弃可能针对Cambly及其用户提出的包含在此类反馈中的道德权方面的权利主张。您的账户解除或平台终止运营后，本条有关反馈方面的规定依然有效。

• 课堂

硬件和软件：您上课时，需要可兼容的硬件，还可能需要下载、安装指定的软件。您要自行负责获取和安装此类硬件和软件，确定与您的系统是否兼容；您也要自行承担此类硬件和软件方面的所有风险和责任。您承认您有责任查看并遵守所有相关许可协议，以及与您的课堂和平台相关的各类软件的其它相关条款。

使用限制：您同意仅出于个人非商业目的参与课程活动，不会录制、拷贝、再分发、广播、公开表演或公开展示此类课程，除非本协议允许。

课堂录制：课堂可能会被录制或监测。您特此同意：（1）我们监测或录制您参与的任何课堂活动，包括您在该课程上的肖像；（2）Cambly可以出于任何商业目的（包括但不限于：教师评价、教师培训、解决争议，以及对平台进行改进等），复制和使用上述录制内容；（3）同意将上述录制内容提供给课堂上的其它方，包括学生家长；（4）上述录制内容可供您查阅；（5）Cambly在法律或法律程序要求的范围内，或Cambly认为为了强制执行、保护其权利或第三方权利需要时，使用或披露上述录制内容。您在此放弃公开权、隐私权和其它相关法律权利，这些权利可能会用于阻止Cambly为本协议下的目的录制课堂内容。同时，授予Cambly全球范围的、非排他性的、全额付清的、无版权使用费的、不可撤销的、永久的、可再许可的、可转让的许可（该许可是基于您对相关课堂录制内容以及其中的内容可能用于有的任何知识产权），使Cambly可以据此出于业务目的或按照法律或法律程序的规定，复制、修改、分发、使用此类录制内容。

• 教师开工率和教学质量

教师开工率：您届时是否能上课，需要看届时是否有教师；Cambly不保证在给定的时间内一定会有特定的教师（或任何教师）。

教学质量：您明白，Cambly没有任何职责来核实任何教师所声明的证书、经验和资质情况；除本条明确注明之外，Cambly也不会对教师进行筛查。如果您想投诉相关教师，请通过[e-mail]联系Cambly。用户应对其在平台上或通过平台与其它用户之间的交流或互动负责。Cambly保留监督用户之间的分歧权利，包括学生和导师之间的分歧（但并非其义务）。

• 在平台上付款

付款：学生按照课时或下文所述的付款方案支付教学服务费。付款将通过第三方支付系统（例如：Stripe）进行。所有付款条款和条件，均受您与第三方支付系统的相关协议管辖（如适用）。系统向您显示的费用不包含与该费用相关的应付税款。您同意缴纳到期应缴的此类税，根据Cambly净收入征收的税除外。同时，您也同意向Cambly支付追回本协议下到期费用所产生的费用，包括合理的律师费。

付款方案：我们可能会向学生提供一项选择：学生可选择签约一个付款方案，按月（或其它指定时间）向学生账户收取的指定费用（以下称“付款方案”）。通过签订付款方案并向我们提供您的付款账户信息，即表示您已签订自动续约方案，需要循环付款；也表示您同意在自动续约的基础上按照特定的付款方案支付指定的款项。如果您已签订付款方案，我们会在付款方案的注册日扣除您的首期费用，随后系统会定期自动扣费，直至您取消或我们解除该付款方案。您的账户中会包含您付款方案的付款日期信息。在某些情况中，您的付款日期可能会发生变动，例如：按照您的付款方式，未能成功结算；或您的付款方案开始于给定月份未包含的某一天。如果由于账户到期、资金不足等原因或其它原因付款未能成功结算，而您没有取消您的账户，我们可能会暂停您对本平台的访问，直至我们顺利收取有效的款项。

有关教学服务费可能会独立于您的付款方案而有所调整。例如：如果教学服务费上涨，您付款方案的付款金额可能也会提高，以获得符合您需要的教学服务。

您可以在您的账户设置中随时取消付款方案。为了避免产生您特定付款方案下的下期分期款，您必须在其续订前取消付款方案。

不退款：已购买的课时不能退款，已使用的某节课课时也不能退款。如果您被错误地收取了您未订购的课时的费用，您可以申请退款。第三方支付系统或Cambly会对退款申请进行评估。如果您感觉您被错误地收费，请通过[e-mail]联系Cambly。Cambly必须在收费后30天内收到退款请求，以便及时审查。

时间规划：如果您通过所购买的课时（分钟数）支付教师费用，则将按照课程的分钟数收取费用，因为每分钟都是有效的。如果在课程结束前您购买的课时（分钟数）已用完，课程将自动终止，系统会提示您再购买课时（分钟数）。

移动服务：使用App可能需要使用您的无线服务运营商提供的数据服务。您认可并同意，您需要自行承担数据使用费以及您的无线服务运营商可能收取的与您使用App有关的其它各类费用。

• 教师的资格及相关规定

除本协议的其它规则和禁止规定外，本条（第14条）的以下条款也适用于教师。

资格：有意向的教师可以向Cambly申请通过本平台提供教学服务。Cambly保留要求提供相关信息的权利，以便评估您提供教学服务的资格；Cambly可以自行决定因任何原因或无理由地接受或拒绝您的申请。

提供的服务：如果您被平台接受为教师，您将有资格通过平台向学生提供教学服务。您同意将将尽最大努力提供教学服务，并同意与Cambly的工作人员合作，不干扰Cambly的业务，遵守Cambly有关人身和财产安全和保障的所有规则、条例及安全要求。

• 账户或平台的修改和终止

平台：Cambly可以随时更改或停止平台上的任何媒体、产品或服务，恕不另行通知。平台中的相关媒体、产品或服务可能会过时，Cambly不承诺会更新平台中的这些内容。我们可能会在不事先发出通知的情况下对本平台进行修改，或终止对本平台的访问；您同意，对于此类终止，Cambly不对您或任何第三方承担任何责任。

账户：我们可以自行决定限制、屏蔽、暂停、停用或注销您的账户（整个或其一部分），无论有无理由或有无事先通知。如果我们行使我们本议下的自由裁量权而做出上述举措，无论是否事先通知或向您做出解释，将会出现下列一种或多种情况：（a）您的账户被停用或暂停，您的密码被禁用，您无法访问本平台或您的用户内容，无法获得Cambly支持团队的帮助；（b）必要时我们可能会自行决定，通知其它用户您的账户已被解除、屏蔽、暂停、停用或注销以及我们采取此举的原因。请注意，如果您的账户被注销，除非有关法律另有规定，否则我们没有义务删除或退还您在本平台上发布的任何用户内容。如果我们终止了某教师账户，该教师有权获得终止生效日期前所提供的教学服务的付款，并在终止后60天内得到支付。该付款应包含该教师对Cambly提出的所有索赔的全部解决方案。

• 版权法通知

对于按照1998年《数字千年版权法》（简称“DMCA”）所发出的涉嫌侵权通知做出回应，是Cambly的一贯政策。如果您认为，您受版权保护的作品被侵权复制，并且能够通过本平台访问，请根据DMCA规定通知Cambly的版权代理。为确保您的投诉在DMCA下有效，您必须以书面形式提供下列信息：

• 有权代表版权权利人行事的当事人的电子签名或纸质签名；
• 您声称被侵权的受版权保护作品的身份信息；
• 被控侵犯他人版权的材料的身份信息以及其在平台中的位置；
• 使Cambly能够联系到您的合理充分的信息，例如：您的地址、固定电话以及电子邮件等；
• 一份声明，表明您真诚地相信以投诉所述的方式使用材料未经版权所有人、其代理人或法律授权；
• 一份声明，就伪证罪处罚声明，上述信息准确无误，并且您是版权所有者或其受权人。

上述资料必须提交给以下的DMCA代理：

收件人：Cambly, Inc.，DMCA通知

地址：340 S Lemon Ave. #4343

Walnut, CA 91789

根据联邦法律，如果您故意谎报网络材料侵权，您可能会因作伪证罪而受到刑事起诉和民事处罚，包括承担金钱损害赔偿、诉讼费以及律师费等。

请注意，本程序仅用于通知Cambly及其附属机构您受版权保护的材料受到侵权。上述要求旨在遵守依据DMCA（《数字千年版权法》）的Cambly的权利和义务【包括美国法典第17卷第512（c）款的规定】，但不构成法律意见。建议您联系律师，了解依据DMCA以及其它相关法律您所拥有的权利和义务。

根据DMCA及其它相关法律，Cambly实行一项政策：用户被视为是侵权人或存在反复侵权行为的，Cambly将自行决定终止其账户或账户访问权。

• 第三方链接和资源

本平台可能会包含一些第三方提供的信息和内容，也可能包含第三方网站链接，以及不归Cambly所有或控制的其它资源。Cambly不对此类外部站点或资源的可用性负责，也不支持此类外部站点或资源，也不对其承担任何责任。此类链接和资源的存在，并不暗示Cambly支持它们；Cambly不支持此类第三方站点、信息、材料、产品或服务，也不对它们承担任何责任。如果您通过本平台访问第三方网站或资源，您应自行承担风险；您明白，本协议以及《Cambly隐私政策》不适用于您使用此类链接的行为。您明确表示，免除Cambly因您使用任何第三方网站、服务或内容而产生的任何责任。您确认并同意，Cambly不对以下事项负责：（1）此类网站、资源的可用性或准确性；或（2）此类网站、资源上的或通过此类网站、资源获取的内容、产品或服务。

• 免责声明及不保证

本平台以及与本平台共同提供或通过本平台的任何第三方、媒体、软件、服务或应用程序，均是按原样提供的，不存在任何明示或默示的保证。在相关法律允许的最大限度内，Cambly及其供应商、许可人和合作伙伴拒绝给与任何明示或默示的保证，包括但不仅限于适销性、特定用途的适用性和未侵犯所有权的默示保证。

Cambly及其供应商、许可人和合作伙伴，不保证本平台中包含的功能不会中断或出错，不保证所有瑕疵都会得到纠正，也不保证平台、网站、App或服务器在提供这些功能时没有病毒或其它有害组件。

Cambly及其供应商、许可人和合作伙伴不对本平台的使用或使用结果的正确性、准确性、可靠性做出任何保证或陈述。您（而非Cambly及其供应商、许可人和合作伙伴）应承担必要服务、修理或纠正工作的全部费用。您理解并同意，通过本平台下载或以其他方式获取媒体、材料或其它数据，由您自行决定，并且，您对此类材料或数据对您计算机系统造成的的任何损害或数据丢失负完全责任。

某些州的法律、某些国家不允许限制默示保证，不允许排除或限制某些损害赔偿。如果这些法律对您适用，则上述免责声明、除外责任或限制可能部分或全部不适用于您，您可能享有额外的权利。

• 责任限制

在任何情况下（包括但不限于过失），对于您使用或无法使用本平台上的Cambly材料或该平台本身或与Cambly的其它互动而造成任何特殊的、间接的、偶然的、后果性或惩罚性损害的，Cambly、Cambly的附属机构、承包商、雇员、代理或第三方合作伙伴、许可人或供应商，均不对此承担责任，即使Cambly或Cambly的授权代表之前已经被告知存在此类损害的可能性。有关法律可能不允许限制或免除责任或附带性或后果性损害，因此，上述限制或排除约定可能不适用于您。在这种情况下，Cambly的责任将限于法律允许的范围内。

在任何情况下，因此类条款或您使用平台而引起或与之相关的各类损害、损失或诉讼，Cambly或其附属机构、承包商、雇员、代理或第三方合作伙伴或供应商应承担的总责任（无论是合同、侵权、保证方面的责任，还是其它方面的责任），不得超过以下两者中的较大者：（A）您在索赔之前6个月内已向Cambly支付总额（或Cambly应当向您支付的总额），或（B）50美元。

这些限制也适用于：由Cambly以外的第三方向您出售、提供的产品或服务，以及您通过本平台、本平台上的广告或本平台上提供的链接获得的产品或服务而引起的的伤害。

• 赔偿

您同意赔偿因您使用或滥用本平台、侵犯任何其他人或实体的权利或违反本协议而引起的任何索赔、损失、损害或责任（包括律师费），并使Cambly及其附属公司、供应商、许可人和合作伙伴免于受到此类伤害。

对于因教师未能支付本协议（包括《教师附录》）下的税款、罚金和应付款项而产生的任何索赔或债务（包括罚金、费用或收费等），教师应对此全权负责，赔偿Cambly及其继承人和受让人并使其免于受到此类损害。同时，对于因教师做出任何虚假陈述或未能履行任何保证、责任、契约或协议而产生任何损失或损害，以及与教师活动相关或由其引起的任何行为、诉讼、法律程序、要求、评估、处罚或判决，教师应赔偿Cambly及其继承人和受让人，并使其不会因此受到伤害。此外，教师也应当支付合理的律师费、相关成本和费用。

Cambly保留对要求您赔偿我方的任何事宜进行独家辩护和控制的权利（费用由我方自行承担）；您同意配合我方对此类索赔进行辩护。

• 仲裁及放弃集体诉讼

请仔细阅读本条内容，事关您的合法权利，包括您向法院提起诉讼的权利。

在不违反相关法律的限制和禁止性规定条件下，您与Cambly双方同意，对于您与Cambly之间的所有可由法院审理的争议，将仅通过终局性的并具有约束力的仲裁方式解决，而不通过法院或陪审团审理的方式解决。除非本《仲裁和集体诉讼弃权》中另有明确规定，本仲裁协议要求对Cambly或您针对对方或针对双方的下列人员或机构提出的任何索赔进行仲裁：

• 管理人员、董事、雇员、分包商、代理或其它具有此类身份的人士；
• 直接或间接母公司和子公司；
• 附属机构、代理人、继承人或受让人；

他们当中的任何人或机构，均可以直接受益人或第三方受益人的身份强制执行本仲裁协议。

适用范围：本仲裁协议受《联邦仲裁法》（美国法典第9卷第1-16节）管辖，适用于过去、现在和将来由本协议、本仲裁协议、访问和使用本平台产生的或与之相关的所有索赔或争议，包括但不仅限于教师的独立承包商分类、教师提供的服务、学生接受的服务、通过平台向教师付款、因通过平台提供或享受服务而产生的费用、本协议的终止，骚扰、报复或歧视的索赔，以及学生、教师与Cambly之间的关系的各方面（以及该关系的解除），无论是根据联邦、州或地方成文法和/或普通法产生的。您和Cambly同意，本协议中对于仲裁争议的双方的义务为本仲裁协议做了充分考虑。本仲裁规定所涉及的索赔包括但不仅限于州和联邦法律下的各类法定索赔，相关法律包括但不仅限于1964年《民权法案》第七章、1990年《美国残疾人法》、1967年《就业年龄歧视法》、《老年工人福利保护法》、《加利福尼亚州公平就业和住房法》、《加利福尼亚州劳动法》，包括骚扰、歧视和非法解雇等方面的各种法定索赔。

争议初步解决方案：大多数争议都是可以在不诉诸诉讼的情况下解决的。您可以去找Cambly在当地的支持部门。双方同意，除知识产权和小额索赔的法庭索赔外，双方应尽量直接通过Cambly支持部门的协商的解决所有争议、索赔、问题或分歧；任何一方提起诉讼或仲裁前，应首先在诚实信用的原则下进行协商，这是提起诉讼或仲裁的条件。

要求仲裁：如果双方按照上述《争议初步解决方案》规定开展非正式争议解决工作之日起30天内，未能就解决方案达成一致，那么，任何一方都可以按照下文条款规定，提起有约束力的仲裁；此类仲裁是解决索赔问题的唯一方法。如果任何一方提起仲裁，发起方必须在相应诉讼时效内，通过美国邮局或专人递送的方式书面通知对方。仲裁请求必须包含以下内容：（1）寻求仲裁一方的名称和地址；（2）索赔的法律和事实依据方面的说明；（3）所寻求的补救措施的说明。学生或教师做出仲裁请求的，必须递送至：Cambly（340 S Lemon Ave. #4343, Walnut, CA 91789）。仲裁员负责解决与仲裁请求的及时性和适当性有关的所有争议。双方当事人明白，如果没有本强制仲裁条款，双方原本有权向法院起诉并要求陪审团审理的。双方同时也理解，在某些情况下，仲裁费用可能会超过诉讼费用，而且，仲裁中的证据开示权的限制，可能比法院中更多。

集体诉讼弃权：您和Cambly双方同意，签订本仲裁协议，即表示双方均放弃将任何争议或索赔作为集体诉讼的性质而提起、审理或仲裁的权利；仲裁员无权审理或仲裁任何集体索赔（以下称“集体诉讼弃权”）。尽管本仲裁协议或仲裁协会规则中包含有任何其它规定（如下文所定义），任何声称上述集体诉讼弃权不具执行性、不合情理、无效或可撤销的主张，只能由具有管辖权的法院裁定，而不能由仲裁员裁定。在下列任何情况下，集体诉讼弃权应从本仲裁约定中分离出去：（1）争议是做为集体诉讼的性质提起的，以及（2）最终的司法裁定是，集体诉讼弃权全部或部分无效、不具执行性或不合情理。在这种情况下，集体诉讼必须在有管辖权的民事法院提起；但是，集体诉讼弃权的可执行部分，应在仲裁中给予执行。

仲裁程序：除非本仲裁约定中另有规定，任何仲裁均应受《美国仲裁协会商事仲裁规则》（以下称“AAA规则”），并遵守以下规定：

• 仲裁应由根据AAA规则遴选出的一名仲裁员审理；除非当事人双方另有约定，仲裁员应为对基本争议有法律经验的律师，且在仲裁所在州有法律执业资格；或者曾是任何司法管辖区的前法官；
• 如果您是美国居民，仲裁则在提交申请时您所居住的县进行；对于居住在美国境外的个人，仲裁则应在美国加利福尼亚州提起。此外，您和Cambly还同意接受加利福尼亚州洛杉矶县任何联邦或州法院的属人管辖，以便强制仲裁、中止仲裁程序，或确认、修改、撤销或对仲裁员的裁决作出判决；
• 双方同意均摊仲裁员的所有费用和成本，除非：（1）有关法律规定由仲裁员裁决，或（2）双方另有约定。各方自行承担各自的费用和律师费（如有）。但是，如果当事人一方胜诉，且承担了胜诉方的律师费，那么，仲裁员也可以按照法律规定，裁定补偿胜诉方合理费用。如果按照仲裁所在地的法律（包括普通法），要求对仲裁费用和成本执行不同的分配方法，以便使本仲裁协议具有可执行性，则应遵照该法律；在该问题上有争议的，由仲裁员解决；
• 仲裁员有权发布命令（包括向第三方发出传票），允许双方进行充分调查，以便于当事人各方准备其索赔和/或抗辩，同时考虑到仲裁是解决争议的一种快速有效的方法。
• 除非集体诉讼弃权中另有规定，仲裁员可以判给一方当事人所有法律救济（该当事人依据有关法律有权活动的，也是在法庭上可以获得的）；但是，对于呈交仲裁的索赔，如果通过法院无法获取这些法律救济，那么，仲裁员也无权裁定此类法律救济。仲裁时，仲裁员应适用州或联邦的实体法，或根据实际情况，两者都适用；
• 仲裁员可以审理驳回动议，或简易判决动议，并适用管辖此类动议的《联邦民事诉讼规则》的标准；
• 仲裁员的裁定或裁决应为书面形式，应包含事实调查结果和法律结论；有管辖权的任何法院均可以根据仲裁员的决定或裁决做出判决；
• 本款所引用的AAA规则，可通过www.adr.org查看；也可通过www.Google.com或www.Bing.com搜索“AAA Commercial Arbitration Rules”获取。

例外情况：知识产权和小额索赔法庭诉讼：尽管双方决定通过仲裁方式解决所有争议，但对于因盗窃、盗版或非法使用知识产权问题引起或与之相关的强制执行案件、有效性裁定问题或索赔，当事人任何一方均可以向州或联邦法院或美国专利商标局提起，以保护其知识产权（“知识产权”是指各类专利、版权、精神权利、商标和商业秘密，而非隐私权或公开权）。对于此类争议或权利主张，当事人各方也可在小额索赔法院的对其管辖范围内的争议或索赔的法律救济。

30天选择退出权：除非您事先已经同意与Cambly的争议的仲裁及集体诉讼弃权规定，否则，您有权选择退出，且不接受上述仲裁及集体诉讼弃权的约束。方法是（通过您在注册账户时所使用的电子邮件地址）发出您决定退出的书面通知 [e-mail]，标题栏注明“选择退出仲裁及集体诉讼弃权”。通知应在您第一次使用平台之日起30天内发出，或于包含有仲裁和集体诉讼弃权条款的首份协议生效之日起30天内发出（以较晚者为准）；否则，您有义务接受按照本条规定对争议进行仲裁。如果您选择退出仲裁规定，Cambly也将不其约束。

本条规定的调整：如果出现实质上影响到本条规定的任何变更，Cambly会提前30天发出通知。通知方式包括在平台上发布公告、给您发送信息或在您登录账户时通知您。影响本节内容的修改将在发布到平台或发送给您后30天生效。否则，对本节的变更将仅适用于第30天之后产生的索赔。如果法院或仲裁员裁定，本款规定（“本条规定的调整”）不具执行性或无效，则本款规定应从本条规定（“仲裁和集体诉讼弃权”）中分割出去；您开始使用平台后，法院或仲裁员将适用第一个现有的“仲裁和集体诉讼弃权”条款。

仍然有效：本协议解除和/或您与Cambly的关系终止后，本仲裁协议依然有效。

• 一般规定

通知：本协议下，您同意通过电子方式接收Cambly发送的各类沟通内容。Cambly将通过电子邮件、在网站或Apps上发布通知的方式与您沟通。您同意Cambly通过电子方式向您提供的各类协议、通知、披露内容以及其它沟通内容，满足此类沟通需通过书面形式做出的法律规定。除非本协议另有规定，发给Cambly的所有通知和沟通内容，应当以书面形式进行，下列情形将视为有效发出或发送：（1）专人递交的，递交之时；（2）通过挂号信递送的，邮资预付时；（3）通过国际知名次日达快递服务进行的交寄时。发给Cambly的各类通知应发至：340 S Lemon Ave #4343, Walnut CA 91789。

语言：本协议下提起的各类诉讼，应用英语进行。如果您是在法国或加拿大魁北克，则适用以下条款规定，即：当事人各方特此确认，他们已要求本协议用英语起草。

完整协议：本协议（包括适用于教师的《教师附录》）包含了双方之间的完整谅解，并取代和优先于双方之前就本协议标的所达成的所有谅解以及口头或书面协议。双方对于本在本协议的标的，不存在任何其它口头或书面声明、协议、安排或谅解。

可分割性：如果本协议任何条款被判定无效，则此类无效规定并不使本协议任何其它条款无效，也不以其他方式影响本协议任何其它条款，其它条款依然完全有效。

协议的转让：您不可以转让本协议、本协议下的任何权利以及根据本协议授予的相关许可，但Cambly可无限制地转让。任何违反本款规定转让均属无效。本协议的条款对各方当事人及其继承人和合法受让人均有约束力，也符合其利益。

继续有效条款：本协议终止后，第3条、第6条、第8条、第10-11条、第13条以及第15-22条规定仍然有效。

不弃权：Cambly迟延行使或疏于行使其本协议任何权利，不应视为为Cambly对该权利或任何其它权利的放弃。Cambly在某一场合做出的弃权或同意，仅对该场合有效，不应解释为在任何其它场合也禁止或放弃任何权利。

标题：本协议中插入的各类标题，完全是为参考之便，不影响本协议任何条款的含义和解释。

管辖法律和管辖权：除“仲裁和集体诉讼弃权”条款适用《联邦仲裁法》管辖外，本协议所有其它方面均受美国加利福尼亚州法律管辖，不涉及法律冲突原则。

联系我们：如对本协议有任何疑问，请通过邮件[e-mail]联系我们。

• 苹果iOS系统

如果您通过下载、访问和/或使用的移动应用访问我们的平台，并且在苹果的iOS操作系统（以下称“iOS App”）上运行，那么，您承认并同意：

• 该iOS App只能在您拥有或管理的设备上访问、使用，且使用苹果的iOS操作系统；
• 本协议是您与Cambly之间的协议，而不是您与苹果公司之间的协议；
• 苹果公司没有任何义务提供任何与该iOS App有关的支持或维护服务；如果您有任何该iOS App维护或支持方面的问题，请联系Cambly，而非苹果公司；
• 除非本协议中另有明确规定，与占有或使用该iOS App有关的索赔，均是您与Cambly之间的索赔（并非您或任何他人与苹果公司之间的索赔）；
• 如果某第三方提出索赔，声称您（根据本协议）占有或使用该iOS App的行为，侵犯了任何知识产权，那么，苹果公司不会对您承担与此类索赔有关的责任；
• 尽管本协议是您与Cambly（而非苹果公司）订立的，苹果公司做为本协议的第三方受益人，有权针对您强制执行本协议条款。

此外，你声明并保证：

• 您目前不在、将来也不会去属于美国政府禁运对象的国家或已被美国政府确定为“支持恐怖主义”的国家；
• 您不在美国政府禁止或限制当事人名单上；
• 如果该iOS App与适用于它的相关保修不符，您可以通知苹果公司，他们届时会将该iOS App的购买价款（如有）退还给您；在此前提下，在法律允许的最大限度内，苹果公司不提供或签订与该iOS App相关的任何保修、条件或其他条款。对于您或任何他人因使用该iOS App或依赖其相关内容而产生的任何索赔、损失或费用，苹果公司不向您承担任何责任。

• 谷歌App 

如果您通过从谷歌应用商店下载、访问和/或使用的移动应用程序（以下称“谷歌软件”）访问我们的平台，那么，（1）您承认本协议仅于您和Cambly之间成立，而非您与谷歌有限公司（以下称“谷歌”）之间的协议；（2）您使用谷歌软件时，必须遵守谷时下有效的谷歌应用商店服务条款；（3）谷歌只是您获得谷歌软件的谷歌应用商店的供应商；（4）Cambly（而非谷歌公司）对谷歌软件全权负责；（5）对于谷歌软件或本协议，谷歌对您没有任何义务和责任；（5）你承认并同意，谷歌是本协议的第三方受益人，因为它与Cambly的谷歌软件有关。

中文为英文用户协议的汉化翻译，目的是为了让中文用户更加了解用户协议的内容，由于不同语种之间的差异，请以英文版本为标准解释版本。

Cambly Inc.

User Agreement

Last Updated: [2020.12.10]

Welcome to the Cambly Inc. (“Cambly,” “we,” “us,” or “our”), application and website! We connect individuals who want to learn a language (“Students”) with a native speaker who can help them learn (“Tutors”) for real time video chat language tutoring sessions (“Tutoring Services”). This User Agreement (the “Agreement”) applies to Students and Tutors, and where Students are minors/children under the age of 13, their parent or legal guardian (collectively, “Users,” “you,” or “your”), whether through our websites, cambly.com and kids.cambly.com (the “Sites”) or Cambly or Cambly Kids mobile device applications (the “Apps,” together with Sites, “the Platform”). 

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT PROVIDES THAT ALMOST ALL DISPUTES BETWEEN YOU AND CAMBLY ARE SUBJECT TO BINDING ARBITRATION AND CONTAINS A WAIVER OF CLASS AND COLLECTIVE ACTION RIGHTS AND ANY RIGHT TO A JURY TRIAL AS DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. BY ENTERING THIS AGREEMENT, YOU GIVE UP YOUR RIGHT TO SUE IN COURT, HAVE YOUR CLAIMS HEARD BY A JURY, AND TO BE PART OF A CLASS OR COLLECTIVE ACTION, TO RESOLVE THESE DISPUTES, AS EXPLAINED IN MORE DETAIL IN THAT SECTION.

PLEASE REVIEW THIS AGREEMENT IN ITS ENTIRETY. BY ACCESSING THE PLATFORM OR REGISTERING FOR A USER ACCOUNT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT, INCLUDING, AS APPLICABLE, THE ARBITRATION AND CLASS ACTION PROVISIONS AND VIDEO RECORDING PROVISIONS, AND THAT YOU ARE BINDING YOU, YOUR HEIRS, ASSIGNS, AND SUCCESSORS TO THIS AGREEMENT. IF YOU ARE AGREEING TO THIS AGREEMENT ON BEHALF OF AN ORGANIZATION OR ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO AGREE TO THIS AGREEMENT ON THAT ORGANIZATION OR ENTITY’S BEHALF AND BIND THEM TO THIS AGREEMENT (IN WHICH CASE, THE REFERENCES TO “YOU” AND “YOUR” IN THIS AGREEMENT, EXCEPT FOR IN THIS SENTENCE, REFER TO THAT ORGANIZATION OR ENTITY). 

IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THE PLATFORM.

• Eligibility

You may use the Platform only if you can form a binding contract with Cambly, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules, and regulations.

If you are a Student, you represent that you are over the age of thirteen (13) years old in the United States, sixteen (16) years old in the European Union other than Spain, or fourteen (14) years old if you live in Spain or South Korea) (the “Minimum Age”). If you are a Student over the Minimum Age, but under the legal age of majority, you may not use the Platform unless your parent or legal guardian has provided Cambly verifiable consent and agreed to this Agreement.

If you are a Tutor, you represent that you are over the age of 18. 

If Cambly has previously prohibited you from accessing or using the Platform, you are not permitted to access or use the Platform.

• Additional Terms and Guidelines

Tutor Addendum. The Tutor Addendum, incorporated herein by reference, also applies to Tutors in their access, registration, or other use of the Platform.

Guidelines. When using the Platform, you are subject to any additional posted guidelines or rules applicable to specific services, offers, and features (the “Guidelines”). All such Guidelines are incorporated by reference into this Agreement. The Cambly Kids Children’s Privacy Policy is also incorporated into this Agreement to the extent you are using the Cambly Kids Platform and Tutoring Services (“Cambly Kids”) as a Student. Note, when Cambly Kids is used, both the Cambly Privacy Policy and the Cambly Kids Privacy Policy apply to certain pages or functions performed by an adult on the Cambly Kids site, such as when providing parental consent.

• Data Privacy

Privacy Policy. Cambly’s Privacy Policy is incorporated into this Agreement. Please read this notice carefully for details relating to the collection, use, and disclosure of your personal information. 

Tutors are Data Controllers. Tutors will receive Personal Data of Students in the course of Tutors providing and Students receiving Tutoring Services. As used in this Section 3, Personal Data shall have the meaning assigned to the terms “personal data” or “personal information” under applicable data protection laws, such as the General Data Protection Regulation (EU 2016/679) (“GDPR”) or the California Consumer Privacy Act (“CCPA”). With respect to any Personal Data obtained by Tutor pursuant to this Agreement, Tutor agrees to independently comply with its obligations as a “controller” under the GDPR, and a “business” under the CCPA, to the extent applicable to Tutor.

• Modifications

Cambly may make modifications to this Agreement (“Changes”) at any time. Except as explicitly provided in this Agreement, such Changes will be effective as to existing Users after Cambly provides notice of the Changes, either through the Platform user interface or sent to the e-mail address associated with your User account; and when you opt-in or otherwise expressly agree to the Changes or a version of this Agreement incorporating the Changes. If you provide written notice that you do not accept a proposed Change or decline to expressly agree to a proposed Change, Cambly may terminate this Agreement and your use of the Platform.

• Account Registration and Use

Student Registration. The Platform allows Students to request and engage in a video chat session with a Tutor for purposes of learning and practicing conversation skills in the language of a Student’s choice (a “Session”). To access a Session in our Tutoring Services, you must register and create an account through the Platform. Registration may require you to: (i) create a unique user name and password, (i) provide an e-mail address, (iii) indicate your current country of domicile, (iv) indicate your native language, (v) indicate the language you wish to practice, and (vi) indicate your gender. Note that Cambly does not have access to your payment card information, as we use a third-party payment processor to receive and process payments. 

Tutor Registration. To use the Platform and offer tutoring services to Students, Tutors must register and create an account through the App or the Site. As part of the registration process, we may require a Tutor to: (i) create a unique user name and password, (ii) provide an e-mail address, (iii) indicate Tutor’s current country of domicile, (iv) indicate Tutor's native language, (v) indicate the language for which Tutor wishes to conduct the Services, (vi) indicate Tutor’s gender, (vi) indicate Tutor’s PayPal account, and (vii) indicate that Tutor is at least eighteen (18) years of age. 

Registration Accuracy. You agree that the information you provide, at all times, will be true, accurate, current, and complete. You also agree that you will ensure that this information is kept confidential, accurate and up-to-date at all times.

Password. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your account ID or password), you will immediately notify Cambly. You may be liable for the losses incurred by Cambly or others due to any unauthorized use of your account.

Personal Use. Except as provided herein, Cambly accounts may only be used by the User who registered for that account. Minutes purchased by a Student may only be used by that Student in that Student’s account. You agree not to share your user name and password or otherwise permit any other person to access or use your Cambly account. Under no circumstances may a Tutor allow other individuals to use the Tutor’s account to perform any Services.

• Cambly is a Marketplace Provider

You understand that Cambly is not in the business of providing tutoring services. Cambly provides an online marketplace that connects Students with Tutors.

Tutors are Independent Contractors. You acknowledge that Tutors are independent contractors operating an independent business enterprise who use the Platform to offer and provide Tutoring Services to Students. Cambly is not an employer of, or joint employer or integrated or single enterprise with any Tutor. You acknowledge and agree that Cambly has no responsibility for, control over, or involvement in the scope, nature, quality, character, timing or location of any work or services performed by Tutor, including any work or services that any individual affiliated with the Tutor may provide, either as an employee, independent contractor, or otherwise. Student further represents, acknowledges, and warrants that throughout the Term it shall at all times treat Tutor as independent contractors and that Student will take no action that is inconsistent with such classification. Cambly is under no obligation to ensure any Session is completed to Student’s satisfaction.

Tutors Provide Materials. You understand that, except as otherwise specifically agreed between Student and Tutor, Tutor will provide all equipment, tools, materials, and labor that he or she needs to perform the Tutoring Services agreed to with Student and that Cambly will provide no equipment, tools, materials, or labor that may be needed to perform the Tutoring Services under this Agreement. Cambly will, however, provide both Student and Tutor with access to the Platform to facilitate access to available, optional support resources and materials.

• Rules and Prohibitions

You may not: 

• access or use the Platform for any purpose that is unlawful or prohibited by this Agreement;
• use the Platform in any manner that in our sole discretion could damage, disable, overburden, or impair it or interfere with any other party’s use of the Platform;
• intentionally interfere with or damage the operation of the Platform, or any User’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, worms, or other malicious code;
• remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Platform, features that prevent or restrict the use or copying of any content accessible through the Platform, or features that enforce limitations on the use of the Platform;
• attempt to gain unauthorized access to the Platform, or any part of it, other accounts, computer systems or networks connected to the Platform, or any part of it, through hacking, password mining or any other means or interfere or attempt to interfere with the proper working of the Platform or any activities conducted on the Platform; 
• obtain or attempt to obtain any materials or information through any means not intentionally made available through the Platform;
• use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Platform;
• utilize any trademark, logo, or other Cambly materials without our express written consent, including through framing techniques or in meta tags of “hidden text”;
• modify the Platform in any manner or form, or use modified versions of the Platform, including (without limitation) for obtaining unauthorized access to the Platform; 
• create more than one account, use another person’s account without authorization, impersonate any person or entity; or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Platform;
• in any way violate any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; 
• spam anyone;
• post advertisements or conduct any commercial solicitation purposes without Cambly’s written permission;
• engage in conduct or post content that is libelous, defamatory, abusive, threatening, harassing, hateful, obscene, offensive, humiliating to other people (publicly or otherwise), or otherwise violates any law or right of Cambly or any third party;
• share other people's private or personally identifiable information without their express authorization and permission; or
• attempt to indirectly undertake any of the foregoing.

If you are a Student, you further agree to only engage in Sessions for the sole purpose of learning or practicing your language skills. If you are a Tutor, you further agree to only engage in Sessions for the sole purpose of teaching language skills to a Student.

• User Content

We may allow you to submit, post, upload, publish, submit, transfer, link, display, or otherwise make available (hereinafter, “post”) information, text, graphics, photograph, audio, video, postings, reviews, designs, inventions, or other materials on the Platform (“User Content”) that may or may not be viewable by other Users. You retain ownership of all intellectual property rights you have in the User Content you post on the Platform.

By posting User Content on or through the Platform, you grant Cambly a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, distribute, and otherwise exploit such User Content in any format or medium now known or developed in the future for Cambly’s business purposes or as required by law or legal process. In the interest of clarity, the license granted to Cambly shall survive termination of the Platform or your account. Notwithstanding the license granted to Cambly in User Content and for avoidance of doubt, our use and retention of your personal data, including any that is contained in User Content, shall also be governed by and comply with the Cambly Privacy Policy. You represent, warrant and agree that you have the necessary rights to grant us the license described in this Section for any User Content that you post. You agree that this license includes the right for other Users with permitted access to your User Content (e.g. Tutors or Students) to use your User Content in conjunction with participation in the Platform and as permitted through the functionality of the Platform.

You shall be solely responsible for your own User Content and the consequences of posting or publishing it, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand that Cambly does not control, and is not responsible for, User Content, and that by using the Platform, you may be exposed to User Content from other Users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. To report any inappropriate activity, please e-mail Cambly at [e-mail]. Please also note that User Content may contain typographical or other inadvertent errors or inaccuracies.

Cambly reserves the right in its sole discretion to remove or disable access to any User Content from the Platform, suspend or terminate your account at any time, or pursue any other remedy or relief available under equity or law if you post any User Content that violates this Agreement or we consider to be objectionable for any reason. You agree that Cambly reserves the right to monitor User Content (but does not assume the obligation), and you understand it remains your sole responsibility to monitor your User Content and ensure that your User Content is accurate and consistent with your representations and warranties in this Agreement.

Cambly reserves the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce this Agreement, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to User support requests, or (v) protect the rights, property or safety of Cambly, its Users and the public.

• License to Use the Platform

Subject to your compliance with the terms of this Agreement, Cambly grants you a limited, non-exclusive, non-assignable, non-sub-licensable, revocable, license to access and use the Platform as it is provided to you by Cambly solely for your personal, noncommercial use and only in connection with your access to and participation in the Platform and only in a manner that complies with all legal requirements that apply to you or your use of the Platform, including those relating to data security and data privacy, such as those specified in the Cambly Privacy Policy. Cambly may revoke this license at any time, in its sole discretion. Upon such revocation, you must promptly destroy all materials downloaded or otherwise obtained from the Platform, as well as all copies of such materials, whether made in accordance with this Agreement or otherwise.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Platform or content available therein, except as expressly permitted in this Agreement. The Platform or content available therein are provided to you AS IS. If you download or print a copy of any content available on the Platform for personal use, you must retain all copyright and other proprietary notices contained thereon. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Cambly or its licensors, except for the licenses and rights expressly granted in this Agreement.

• Ownership and Proprietary Rights

The Platform is owned and operated by Cambly. The videos, content, visual interfaces, information, graphics, design, compilation, computer code, products, software, services, and all other elements of the Platform (“Cambly Materials”) are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All Cambly Materials are the property of Cambly or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names are proprietary to Cambly or its affiliates and/or third-party licensors. Except as expressly authorized by Cambly, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Cambly Materials.

Any feedback, comments, questions, or suggestions (collectively, “Feedback”) you may provide regarding the Platform is entirely voluntary and we will be free to use such feedback, comments or suggestions without any obligation to you. By sending us any Feedback, you further (i) agree that we are under no obligation of confidentiality, express or implied, with respect to the Feedback; (ii) acknowledge that we may have something similar to the Feedback already under consideration or in development; (iii) grant us an irrevocable, non- exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute, and sublicense the Feedback; and (iv) irrevocably waive, and cause to be waived, against Cambly and its users any claims and assertions of any moral rights contained in such Feedback. These provisions regarding Feedback shall survive any termination of your account or the Platform.

• Sessions

Hardware and Software. Engaging in a Session requires compatible hardware and may require the download and installation of specified software. You are solely responsible for acquiring and installing any such hardware and software and for determining compatibility with your system, and hereby assume all risk and liability associated with such hardware and software. You acknowledge that it is your responsibility to review and comply with all applicable license agreements and other terms and conditions relating to all software you use in connection with Sessions and the Platform, generally.

Restrictions on Use. You agree to only engage in Sessions for your personal, non-commercial purposes and agree not to record, copy, redistribute, broadcast, publicly perform or publicly display any such Session, except as allowed by this Agreement.

Session Recordings. Sessions may be recorded or monitored. You hereby consent to: (i) the monitoring or recording of any Session you engage in, including your likeness therein; (ii) Cambly copying and using such recordings for any business purpose, including without limitation for purposes of Tutor evaluation, Tutor training, dispute resolution and improving the Platform; (iii) such recording being made available to the other party to the Session, including parents of a Student; (iv) such recordings being made available for you to review; and (v) such recording being used or disclosed by Cambly to the extent required by law or legal process or to the extent Cambly deems necessary for purposes of enforcing or protecting its rights or the rights of a third party. You hereby waive any rights of publicity, privacy or other rights under applicable law to the extent such rights could be used to prevent Cambly from using Session recordings as contemplated hereunder, and hereby grant a worldwide, non-exclusive, fully paid-up, royalty-free, irrevocable, perpetual, sublicenseable, and transferable license under any intellectual property rights you may have in or to any Session recording or content therein to Cambly to copy, modify, distribute and use such recording and content for its business purposes or as required by law or legal process.

• Tutor Availability and Tutor Quality

Tutor Availability. Sessions are subject to Tutor availability, and Cambly does not guarantee that any particular (or any) Tutor will be available at any given time. 

Tutor Quality. You acknowledge that Cambly has no duty to verify any stated credentials, experience or qualifications of any Tutor, and that Cambly does not conduct any screening of Tutors other than as expressly set forth in this Section. If you wish to submit a complaint regarding any Tutor, please contact Cambly at [e-mail]. Users are responsible for their communications or other interactions with other Users on or through the Platform. Cambly reserves the right, but has no obligation, to monitor disagreements between Users, including between Students and Tutors.

• Payments on the Platform

Payment. Students pay for Tutoring Services by the minute or through a payment plan as described below. Payment will occur through a third-party payment system (e.g., Stripe). All payment terms and conditions are governed by your applicable agreements with the third-party payment system, as applicable. Fees displayed to you are exclusive of any taxes that may be due in connection with such fees, and you agree to pay any such taxes that may be due, other than taxes based on Cambly’s net income. You also agree to pay Cambly any costs and expenses incurred by Cambly, including reasonable attorney’s fees, in recovering any fees due hereunder.

Payment Plans. We may provide Students with an option to sign up for a payment plan in which a designated amount will be charged to a Student account on a monthly (or as otherwise designated) basis (a “Payment Plan”). By signing up for a Payment Plan and providing us with your payment account information, you are signing up to an auto-renewing subscription requiring recurring payments and agree to pay the amount designated for your particular Payment Plan on a renewing basis. If you sign up for a Payment Plan, you will be charged the first recurring payment on the date of the registration for the Payment Plan, and you will then be charged on a recurring basis until you cancel the Payment Plan or we terminate it. Your account will include information on the payment date for your Payment Plan. In some cases, your payment date may change, for example if your payment method has not successfully settled or if your Payment Plan began on a day not contained in a given month. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the Platform until we have successfully charged a valid payment method.

Applicable fees for the Tutoring Services may change independent of your Payment Plan. For example, if fees for the Tutoring Services increase, you may need to increase the amount of payments under your Payment Plan to acquire the amount of Tutoring Services suitable for your needs. 

You may cancel a Payment Plan at any time in your account settings. You must cancel a Payment Plan before it renews to avoid billing of the next installment under your particular Payment Plan. 

No Refunds. Purchased minutes are non-refundable, and minutes used for a Session are non-creditable. If you have been mistakenly charged for minutes you did not purchase, you may request a refund. Refund requests will be evaluated by the third-party payment system or Cambly. If you feel you have been charged in error, please contact Cambly at [e-mail]. A refund request must be received by Cambly within thirty (30) days of the charge in order to be considered.

Timing. If you pay Tutors through purchased minutes, you will be charged per minute of the Session as each minute is used. If you run out of purchased minutes prior to a Session ending, the Session will terminate and you will be prompted to purchase more minutes.

Mobile Services. Use of the Apps may require usage of data services provided by your wireless service carrier. You acknowledge and agree that you are solely responsible for data usage fees and any other fees that your wireless service carrier may charge in connection with your use of the Apps.

• Tutor Eligibility and Rules

In addition to the other rules and prohibitions set forth in this Agreement, the following terms in this Section 14 applies to Tutors.

Eligibility. Prospective Tutors may apply to Cambly to offer their tutoring services through the Platform. Cambly reserves the right to request information to assess your eligibility to offer your tutoring services, and Cambly may accept or deny your request for any reason or no reason in Cambly’s sole discretion. 

Services To Be Performed. If you are accepted as a Tutor on the Platform, you will be eligible to provide tutoring services through the Platform to Students. You agree to use your best efforts in the performance of your tutoring services, and you further agree to cooperate with Cambly’s personnel, not to interfere with the conduct of Cambly’s business, and to observe all Cambly rules, regulations and security requirements with respect to the safety and safeguarding of persons and property.

• Modifications and Termination of Accounts or the Platform

Platform. Cambly may make changes to or discontinue any of the media, products or services available within the Platform at any time, and without notice. The media, products or services on the Platform may be out of date, and Cambly makes no commitment to update these materials on the Platform. We may modify the Platform or terminate access to the Platform without prior notice, and you agree that Cambly shall not be liable to you or any third party for any such termination.

Account. We may, in our discretion, with or without cause, with or without prior notice and at any time, decide to limit, block, suspend, deactivate, or cancel your account in whole or in part. If we exercise our discretion under this Agreement to do so, any or all of the following can occur with or without prior notice or explanation to you: (a) your account will be deactivated or suspended, your password will be disabled, and you will not be able to access the Platform or your User Content, or receive assistance from Cambly support teams; and (b) if appropriate in our sole discretion, we may communicate to other Users that your Account has been terminated, blocked, suspended, deactivated, or cancelled, and why this action has been taken. You may cancel your use of the Platform and/or terminate your account at any time by emailing [EMAIL]. Please note that if your account is cancelled, we do not have an obligation to delete or return to you any User Content you have posted to the Platform unless otherwise required under applicable law. If we terminate the account of a Tutor, the applicable Tutor shall be entitled to payment for tutoring services performed by the Tutor prior to the effective date of termination, payable within sixty (60) days of termination. Such payment shall constitute full settlement of any and all claims of Tutor of every description against Cambly.

• DMCA Notice

It is Cambly’s policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 ("DMCA"). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Platform, please notify Cambly’s copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:

• An electronic or physical signature of a person authorized to act on behalf of the copyright owner.
• Identification of the copyrighted work that you claim has been infringed.
• Identification of the material that is claimed to be infringing and where it is located on the Platform.
• Information reasonably sufficient to permit Cambly to contact you, such as your address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law.
• A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

The above information must be submitted to the following DMCA Agent:

Attn: DMCA Notice, Cambly, Inc.

340 S Lemon Ave. #4343

Walnut, CA 91789

[email]

UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS' FEES.

Please note that this procedure is exclusively for notifying Cambly and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with Cambly’s rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.

In accordance with the DMCA and other applicable law, Cambly has adopted a policy of, in appropriate circumstances and at Cambly’s sole discretion, terminating the account or access of users who are deemed to be infringers or repeat infringers.

• Third-Party Links and Resources

The Platform may contain information and content provided by third parties and may contain links to third-party websites, and other resources that are not owned or controlled by Cambly. Cambly is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for such external sites or resources. These links and resources do not imply any endorsement by Cambly, and Cambly does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or resource from the Platform, you do so at your own risk, and you understand that this Agreement and Cambly’s Privacy Policy do not apply to your use of such links. You expressly relieve Cambly from any and all liability arising from your use of any third- party website, service, or content. You acknowledge and agree that Cambly is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources.

• Disclaimers; No Warranties

THE PLATFORM AND ANY THIRD-PARTY, MEDIA, SOFTWARE, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE PLATFORM ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CAMBLY, AND ITS SUPPLIERS, LICENSORS AND PARTNERS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.  

CAMBLY, AND ITS SUPPLIERS, LICENSORS AND PARTNERS, DO NOT WARRANT THAT THE FEATURES CONTAINED IN THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM, SITE, APP OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

CAMBLY, AND ITS SUPPLIERS, LICENSORS AND PARTNERS, DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE PLATFORM IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT CAMBLY NOR ITS SUPPLIERS, LICENSORS OR PARTNERS) ASSUME THE ENTIRE COST OF ANY NECESSARY SERVICING, REPAIR, OR CORRECTION. YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD, OR OTHERWISE OBTAIN MEDIA, MATERIAL, OR OTHER DATA THROUGH THE USE OF THE PLATFORM AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH MATERIAL OR DATA.

CERTAIN STATE LAWS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

• Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CAMBLY OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS, LICENSORS OR SUPPLIERS, BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM YOUR USE OF OR THE INABILITY TO USE THE CAMBLY MATERIALS ON THE PLATFORM OR THE PLATFORM ITSELF, OR ANY OTHER INTERACTIONS WITH CAMBLY, EVEN IF CAMBLY OR A CAMBLY AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, CAMBLY’S LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL CAMBLY’S OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS OR SUPPLIERS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM (WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE) EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU HAVE PAID TO CAMBLY (OR ARE PAYABLE TO YOU BY CAMBLY) HEREUNDER DURING THE SIX (6) MONTHS PRECEDING THE DATE OF THE CLAIM AND (B) FIFTY (50) U.S. DOLLARS.

THESE LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED TO YOU BY THIRD PARTIES OTHER THAN CAMBLY AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE PLATFORM OR RECEIVED BY YOU THROUGH ANY LINKS PROVIDED ON THE PLATFORM.

• Indemnification

You agree to indemnify and hold Cambly, and its affiliated companies, and its suppliers, licensors and partners, harmless from any claims, losses, damages, liabilities, including attorney’s fees, arising out of your use or misuse of the Platform, violation of the rights of any other person or entity, or any breach of this Agreement. 

Tutor shall further be solely liable for, and shall indemnify, defend and hold harmless Cambly and its successors and assigns from and against any claim or liability of any kind (including penalties, fees or charges) resulting from Tutor’s failure to pay the taxes, penalties, and payments due under this Agreement, including the Tutor Addendum. Tutor shall further indemnify, defend and hold harmless Cambly and its successors and assigns from and against any and all loss or damage resulting from any misrepresentation, or any non-fulfillment of any representation, responsibility, covenant or agreement on his part, as well as any and all acts, suits, proceedings, demands, assessments, penalties, judgments of or against Cambly relating to or arising out of the activities of Tutor and Tutor shall pay reasonable attorneys' fees, costs and expenses incident thereto.

Cambly reserves the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims.

• Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Subject to restrictions and prohibitions in applicable law, you and Cambly mutually agree to resolve any and all covered justiciable disputes between you exclusively through final and binding arbitration instead of a court or jury trial. Except as explicitly stated otherwise in this Arbitration and Class Action Waiver section, this arbitration agreement requires the arbitration of any claims that Cambly or you may have against the other or against any of their: 

• officers, directors, employees, subcontractors, or agents in their capacity as such or otherwise,
• direct or indirect parents and subsidiaries, and
• affiliates, agents, successors or assigns,

each and all of which may enforce this arbitration agreement as direct or third-party beneficiaries.

Scope. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16) and applies to any and all claims or controversies, past, present or future, arising out of or relating to this Agreement, this arbitration agreement, or any access or use of the Platform, including without limitation, Tutor’s independent contractor classification, Tutor’s provision of services, Student’s receipt of services, any payments made to Tutor through the Platform or arising out of or relating to the acceptance or performance of services arranged through the Platform, the termination of this Agreement, claims of harassment, retaliation, or discrimination and all other aspects of a Student’s or Tutor’s relationship (or the termination of its relationship) with Cambly, whether arising under federal, state or local statutory and/or common law. You and Cambly agree that the mutual obligations contained in this Agreement and to arbitrate disputes provide adequate consideration for this arbitration agreement. Without limitation, claims covered by this arbitration requirement include any statutory claims under state or federal law, including, but not limited to, claims under Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, the Age Discrimination in Employment Act of 1967, the Older Workers Benefit Protection Act, the California Fair Employment and Housing Act, the California Labor Code, claims of harassment, discrimination or wrongful termination and any statutory claims. 

Initial Dispute Resolution: Most disputes can be resolved without resort to litigation. You can reach Cambly’s support department at [INSERT]. Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with the Cambly support department, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration. 

Demand for Arbitration. If the parties do not reach an agreed-upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the Initial Dispute Resolution provision above, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. If either party initiates arbitration, the initiating party must notify the other party in writing via U.S. Mail, or hand delivery within the applicable statute of limitations period. This demand for arbitration must include: (i) the name and address of the party seeking arbitration; (ii) a statement of the legal and factual basis of the claim; and (iii) a description of the remedy sought. Any demand for arbitration by Student or Tutor must be delivered to Cambly at 340 S Lemon Ave. #4343, Walnut, CA 91789. The Arbitrator will resolve all disputes regarding the timeliness or propriety of the demand for arbitration. The parties understand that, absent this mandatory arbitration provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.       

Class and Collective Action Waivers. You and Cambly mutually agree that by entering into this arbitration agreement to arbitrate, both waive their right to have any covered dispute or claim brought, heard or arbitrated as a class action and/or collective action, and an Arbitrator will not have any authority to hear or arbitrate any class and/or collective claim (“Class Action Waiver”). Notwithstanding any other clause contained in this arbitration agreement or the AAA Rules, as defined below, any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an Arbitrator. The Class Action Waiver will be severable from this arbitration agreement in any case, in which (1) the dispute is filed as a class and/or collective action and (2) there is a final judicial determination that all or part of the Class Action Waiver is invalid, unenforceable, unconscionable, void, or voidable. In such case, the class and/or collective action to that extent must be litigated in a civil court of competent jurisdiction, but the portion of the Class Action Waiver that is enforceable shall be enforced in arbitration.  

Arbitration Procedures. Except as otherwise stated in this arbitration agreement, any arbitration shall be governed by the American Arbitration Association Commercial Arbitration Rules (“AAA Rules”), subject to the following:

• The arbitration shall be heard by one Arbitrator selected in accordance with the AAA Rules. Unless the parties agree otherwise, the Arbitrator shall be an attorney experienced in the law in the underlying dispute and licensed to practice law in the state in which the arbitration is convened or a former judge from any jurisdiction.  
• If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Cambly further agree to submit to the personal jurisdiction of any federal or state court in Los Angeles County, California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
• The parties agree that they will equally split all of the Arbitrator’s fees and costs except (1) where applicable law provides otherwise, as determined by the Arbitrator; or (2) the parties otherwise agree. Each party will pay for its own costs and attorneys’ fees, if any. However, if any party prevails on a claim that affords the prevailing party attorneys’ fees, the Arbitrator may award reasonable fees to the prevailing party as provided by law. If the law (including the common law) of the jurisdiction in which the arbitration is held requires a different allocation of arbitral fees and costs for this arbitration agreement to be enforceable, then such law will be followed, and any disputes in that regard will be resolved by the Arbitrator.
• The Arbitrator is authorized to issue orders (including subpoenas to third parties) allowing the parties to conduct discovery sufficient to allow each party to prepare that party’s claims and/or defenses, taking into consideration that arbitration is designed to be a speedy and efficient method for resolving disputes.
• Except as provided in the Class Action Waiver, the Arbitrator may award all remedies to which a party is entitled under applicable law and which would otherwise be available in a court of law, but shall not be empowered to award any remedies that would not have been available in a court of law for the claims presented in arbitration. The Arbitrator shall apply the state or federal substantive law, or both, as is applicable.
• The Arbitrator may hear motions to dismiss and/or motions for summary judgment and will apply the standards of the Federal Rules of Civil Procedure governing such motions.
• The Arbitrator’s decision or award shall be in writing with findings of fact and conclusions of law. Judgment may be entered on the Arbitrator’s decision or award in any court having jurisdiction.  
• The AAA Rules referenced herein may be found at www.adr.org or by searching for “AAA Commercial Arbitration Rules” using a service such as www.Google.com or www.Bing.com.

Exception: Litigation of Intellectual Property and Small Claims Court Claims. Notwithstanding the parties' decision to resolve all disputes through arbitration, either party may bring enforcement actions, validity determinations or claims arising from or relating to theft, piracy or unauthorized use of intellectual property in state or federal court or in the U.S. Patent and Trademark Office to protect its intellectual property rights ("intellectual property rights" means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.

30-Day Right to Opt Out. Unless you have previously agreed to an arbitration and class action waiver provision for disputes with Cambly, you have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above by sending (from the email address you used to register for your account) written notice of your decision to opt out to [INSERT] with the subject line, "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT." The notice must be sent within thirty (30) days of your first use of the Platform or the effective date of the first Agreement containing an Arbitration and Class Action Waiver section, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Cambly also will not be bound by them.

Changes to This Section. Cambly will provide thirty (30) days' notice of any changes affecting the substance of this section by posting on the Platform, sending you a message, or otherwise notifying you when you are logged into your account. Amendments affecting the substance of this sectoin will become effective thirty (30) days after they are posted on the Platform or sent to you. Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Platform.

Survival. This arbitration agreement survives after the termination of this Agreement and/or after you cease any relationship with Cambly. 

• General 

Notices. Under this Agreement, you consent to receive communications from Cambly electronically. Cambly will communicate with you by e-mail or by posting notices on the Sites or Apps. You agree that all agreements, notices, disclosures, and other communications that Cambly provides to you electronically satisfy any legal requirement that such communications be in writing. Except as provided herein, all notices and communications to Cambly shall be in writing and shall be deemed to have been duly given or made (i) with delivery by hand, when delivered, (ii) with delivery by certified or registered mail, postage prepaid; or (iii) with delivery by internationally recognized overnight courier. Notices to Cambly shall be sent to 340 S Lemon Ave #4343, Walnut CA 91789.

Language. Any action brought under this Agreement shall be conducted in the English language. If you are located in France or Quebec, Canada, the following clause applies: The parties hereby confirm that they have requested that this Agreement be drafted in English. Les parties contractantes confirment qu'elles ontexigé que le présent contrat et tous les documents associés soient redigés en anglais.

Complete Agreement. This Agreement (including the Tutor Addendum for Tutors) contains the entire understanding between the parties and supersedes, replaces and takes precedence over any prior understanding or oral or written agreement between the parties respecting the subject matter of this Agreement. There are no representations, agreements, arrangements, nor understandings, oral or written, between the parties relating to the subject matter of this Agreement that are not fully expressed herein. 

Severability. In the event any provision of this Agreement shall be held invalid, the same shall not invalidate or otherwise affect in any respect any other term or terms of this Agreement, which term or terms shall remain in full force and effect. 

Transfer and Assignment. This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Cambly without restriction. Any attempted transfer or assignment in violation hereof shall be null and void. The terms of this Agreement bind and inure to the benefit of each party and the party’s successors and permitted assigns.

Survival. Sections 3, 6, 8, 10-11, 13, 15-22 will survive any termination of this Agreement. 

Non-Waiver. No delay or omission by Cambly in exercising any right under this Agreement shall operate as a waiver of that or any other right. A waiver or consent given by Cambly on any one occasion shall be effective only in that instance and shall not be construed as a bar or waiver of any right on any other occasion. 

Headings. The headings and other captions in this Agreement are included solely for convenience of reference and will not control the meaning and interpretation of any provision of this Agreement.

Governing Law; Jurisdiction. Other than the Arbitration and Class Action Waiver provision, which shall be governed by the Federal Arbitration Act, this Agreement will in all respects be governed by the laws of the State of California, United States of America, without reference to its principles of conflicts of laws.  

Contact Us. Please contact us at [INSERT] with any questions regarding this Agreement.

• Apple iOS  

If you access our Platform using a mobile application that you download, access and/or use and that runs on Apple’s iOS operating system (an “iOS App”), you acknowledge and agree that:

• the iOS App may only be accessed and used on a device owned or controlled by you and using Apple’s iOS operating system;
• the terms of this Agreement are between you and Cambly, and not with Apple;
• Apple has no obligation at all to provide any support or maintenance services in relation to the iOS App, and if you have any maintenance or support questions in relation to the iOS App, please contact Cambly, not Apple;
• except as otherwise expressly set forth in this Agreement, any claims relating to the possession or use of the iOS App are between you and Cambly (and not between you, or anyone else, and Apple);
• in the event of any claim by a third party that your possession or use (in accordance with this Agreement) of the iOS App infringes any intellectual property rights, Apple will not be responsible or liable to you in relation to that claim; and
• although this Agreement entered into between you and Cambly (and not Apple), Apple, as a third-party beneficiary under this Agreement, will have the right to enforce these terms against you.

In addition, you represent and warrant that:

• you are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country;
• you are not listed on any United States Government list of prohibited or restricted parties; and
• if the iOS App does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of the iOS App (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition or other term in relation to the iOS App and will not be liable to you for any claims, losses, costs or expenses of whatever nature in relation to the iOS App or as a result of you or anyone else using the iOS App or relying on any of its content.

• Google App. 

If you access our Platform on a mobile application that you download, access, and/or use from the Google Play Store (“Google-Sourced Software”): (i) you acknowledge that this Agreement is between you and Cambly only, and not with Google, Inc. (“Google”); (ii) your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software; (iv) Cambly, and not Google, is solely responsible for its Google-Sourced Software; (v) Google has no obligation or liability to you with respect to Google-Sourced Software or this Agreement; and (vi) you acknowledge and agree that Google is a third-party beneficiary to this Agreement as it relates to Cambly’s Google-Sourced Software.