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Technical Problems

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  • What device can I use for Cambly?
  • What browser can I use for Cambly?
  • Can I use my Cambly account on different devices?
  • How can I check if there are any problems on the Cambly website?
  • After logging on I get a 404 error
  • How do I fix video or sound issues when I'm in a lesson?
  • I can’t open a particular page on the Cambly website
  • How can I improve the quality of my connection when I'm using Cambly?
  • I can’t see the tutor during my lesson, their screen is black.
  • The tutor can't hear me on my phone or ipad
  • I can't connect to a tutor on my mobile device
  • How To Set Your Preferred Camera in Google Chrome
  • My microphone and camera work fine on other apps. Why don't they work on Cambly?
  • My camera isn't working in Google Chrome
  • Testing your connection
  • Issues while using the Google Chrome web browser
  • Is Cambly accessible to blind or visually-impaired students?
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