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Payment Questions

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  • Where can I buy a Cambly plan?
  • How do I cancel my subscription renewal?
  • Can I cancel my long-term plan?
  • How do I subscribe to Cambly?
  • What are Cambly installments?
  • What is Cambly’s refund policy?
  • I Didn't Pay my Installment
  • How can I use my promo code?
  • Why doesn't my promo code work?
  • Why has my credit card been declined?
  • Can I change my payment details?
  • Can I change or cancel my plan if I pay with installments?
  • What happens if I'm not able to pay for my installments?
  • My recent installment payment failed. What should I do now?
  • I've just paid for my plan but I can't chat with a tutor. Why?
  • Can I get a refund on Anytime Minutes?
  • Where is my refund?
  • The credit card I used for payment has expired. How will I get my refund?
  • Can I get an invoice?
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