Test your mic, camera, and overall connectivity here: Tokbox.com
(Remember to use the correct device, network, mic and camera during this test.)
Test your internet speed and quality here: Fast.com
(Remember to use the correct device and network during this test.)
Tips to improve your connection
- Close all other programs or applications
- Reduce the number of devices using the network during your lesson
- Move closer to your router or connect via ethernet cord
- Antivirus programs can block your connection to Cambly. Try adding Cambly to your antivirus whitelist or disable the antivirus program.
- Corporate networks, universities, and public wifi sources often block certain connections. Try using a private internet connection before entering your lesson.
If you need more help, please send us a screenshot of the complete test results.