When you make a reservation, on Cambly or Cambly Kids, you make a commitment to attend that lesson.
We understand that emergencies come up and that there are many reasons why a student may need to miss a lesson unexpectedly. But if you are unable to attend your lesson we strongly encourage you to respect your tutor’s time and cancel your lesson in advance.
If you cancel the lesson you will be able to use the minutes again. If you do not cancel the lesson in advance you will not be able to use those minutes again.