Sorry that you are having trouble viewing a video of your lesson. Usually your video is available immediately after your lesson ends.
At this time, it is not possible to review Group lesson videos.
Common lesson video issues:
The video might need to be compressed before it is available to you. In this situation, the video should become available within 24 hours maximum.
- Sometimes certain browser extensions or add-ons might conflict with video playback or cause errors.
- Sometimes a technical error occurs and the lesson does not get recorded or stops recording. This doesn’t happen often.
Please contact Cambly Support 24 hours after the lesson in order to determine if the video was successfully recorded. To send a request to Cambly Support:
Go back to the main Help Center page.
Click the [Submit a Request] button at the bottom of the page.