Your weekly plan minutes must be used each week. If you don't use them, they will expire. Your weekly plan minutes are refreshed the following week. We cannot rollover your minutes if they expire.
We designed our plans this way to promote regular practice as the best way to improve your English is to practice consistently. However, we understand students may miss days due to busy schedules, so we price our daily plans very low. Even if you miss a few days, it still is a great value to purchase a subscription and practice regularly.
Subscription plan minutes are refreshed each week at 3 am in your local time on Mondays. For example, if your plan includes 3 lessons per week, you can take them any time between Monday at 3 am and the next Monday at 3 am. It's up to you!
If you are not able to use your plan you can pause your plan for 7 or 14 days.