How Can I Track My Support Tickets?
What is Cambly?
Why isn't Cambly free?
How to Use Curriculum or Topics
I'm an English beginner. Is Cambly right for me?
Cambly Code of Conduct
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About Our Subscriptions
Can I pause my subscription? How?
How do I change my subscription plan?
Can I use my unused minutes later?
When can I use my subscription?
How long does each subscription last?
How do I pay for Cambly?
How do I cancel my subscription renewal?
Can I cancel my long-term plan?
Can I save my videos?
Can I delete my video recordings?
What do you do with my video recordings?
How To Set Your Preferred Camera in Google Chrome
My camera isn't working in Google Chrome
Testing your connection
Issues while using the Google Chrome web browser
Is Cambly accessible to blind or visually-impaired students?
How do I schedule a lesson in advance?
Can I change or cancel my scheduled lesson?
How do I start when it's time for my scheduled lesson?
Why can't I schedule new lessons?
Cambly's Student Referral Program: Where are my free minutes?
What is a "Supertutor"?
Where are my emails from Cambly?
How to find the best tutor for me?
Cambly Kids FAQ
Which learning plan is best for my child?
What is a trial lesson?
How does Cambly Kids teach English?
Is Cambly Kids the best program for my child?
Submit a Request*
*One request form per issue. Submitting duplicate tickets, or canceling and resubmitting tickets will delay our response time.