Cambly Basics

How Can I Track My Support Tickets?

What is Cambly?

Why isn't Cambly free?

How to Use Curriculum or Topics

I'm an English beginner. Is Cambly right for me?

Cambly Code of Conduct

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About Our Subscriptions

Can I pause my subscription? How?

How do I change my subscription plan?

Can I use my unused minutes later?

When can I use my subscription?

How long does each subscription last?

Payment Questions

How do I pay for Cambly?

How do I cancel my subscription renewal?

Can I cancel my long-term plan?

Video Recordings

Can I save my videos?

Can I delete my video recordings?

What do you do with my video recordings?

Technical Problems

How To Set Your Preferred Camera in Google Chrome

My camera isn't working in Google Chrome

Testing your connection

Issues while using the Google Chrome web browser

Is Cambly accessible to blind or visually-impaired students?

Scheduled Lessons

How do I schedule a lesson in advance?

Can I change or cancel my scheduled lesson?

How do I start when it's time for my scheduled lesson?

Why can't I schedule new lessons?

FAQ

Cambly's Student Referral Program: Where are my free minutes?

What is a "Supertutor"?

Where are my emails from Cambly?

How to find the best tutor for me?

Cambly Kids FAQ

Which learning plan is best for my child?

What is a trial lesson?

How does Cambly Kids teach English?

Is Cambly Kids the best program for my child?