Cambly Basics

I'm an English beginner. Is Cambly right for me?

Why isn't Cambly free?

Can I speak with as many tutors as I want?

What do tutors cover during Cambly sessions?

What is Cambly?

FAQ

How to find the best tutor for me?

How do I make a reservation?

I need help from a Cambly representative!

How do I reset my password?

What is the Cambly IELTS guarantee?

Where are my free minutes?

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Payment Questions

Can I cancel my long-term plan?

How do I change my subscription plan?

How do I cancel my subscription renewal?

How do I pay for Cambly?

About Our Subscriptions

Can I pause my subscription?

Can I use my unused minutes later?

When do minutes refresh?

How long does each subscription last?

When can I use my subscription?

Technical Problems

What timezone is my reservation in?

My camera isn't working in Google Chrome

OS X sound setup

Testing your connection

Video Recordings

What do you do with my video recordings?

Can I delete my video recordings?

Can I save my videos?