Cambly Kids FAQ
Cambly Basics
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Cambly Code of Conduct
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How do I find the perfect tutor for me?
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What do tutors cover during Cambly lessons?
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A quick guide to your Cambly Plan
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What is Cambly?
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Four different ways to take a lesson on Cambly
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About Our Subscriptions
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When can I use my subscription?
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Can I use my unused minutes later?
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Why did my plan renew?
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Can I pause my subscription? How?
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Why can't I pause my plan?
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How long does each subscription last?
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Payment Questions
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Where can I buy a Cambly plan?
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How do I cancel my subscription renewal?
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Can I cancel my plan?
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How do I subscribe to Cambly?
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Can I pay by installments?
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What is Cambly’s refund policy?
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Video Recordings
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How to Review Lesson Recordings
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Can I save my videos?
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Why can't I see the recording of my lesson?
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My lesson was recorded on Agora. How do I download the video onto my computer?
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What do you do with my video recordings?
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Can I turn off the camera during my lessons?
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Technical Problems
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My camera isn't working in Google Chrome
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What device can I use for Cambly?
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Your Internet Connection and Speed Test Infographic
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Tech FAQ
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Test your internet connection and your devices
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How To Set Your Preferred Camera in Google Chrome
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Scheduled Lessons
Cambly Courses
Groups on Cambly
FAQ
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Cambly's Student Referral Program
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Where are my emails from Cambly?
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I have forgotten my password. How can I log-in?
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How do I switch or change my login method?
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Certificates or Attendance Records on Cambly
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Can I delete my account?
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Cambly’s Ambassador program
Promoted articles
- Cambly Code of Conduct
- How do I find the perfect tutor for me?
- What do tutors cover during Cambly lessons?
- When can I use my subscription?
- Can I use my unused minutes later?
- Why did my plan renew?
- Can I pause my subscription? How?
- Where can I buy a Cambly plan?
- How do I cancel my subscription renewal?
- Can I cancel my plan?
- My camera isn't working in Google Chrome
- What device can I use for Cambly?
- My tutor missed my lesson
- Cambly's Student Referral Program
- Where are my emails from Cambly?
- I have forgotten my password. How can I log-in?
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